Frequently Asked Questions for Upgraders
Why should I purchase, or upgrade, with Timeslips? [ Top ]
Timeslips is a full-featured time and billing solution for small professional service firms that offers one-click links to QuickBooks and Microsoft Office. Key product functions include Time Tracking, Bill Generation, Basic Content Management, A/R Tracking and Integration with Quickbooks.
What information will convert from prior versions of Timeslips? [ Top ]
All data will convert, as well as any custom bill templates, preferences, custom spell-check dictionaries, custom Navigator templates and Timeslips Today templates.
Will existing reports created in earlier versions of Timeslips convert to the new report design tool in Timeslips 2009? [ Top ]
Yes.
How long does it take to install and setup? [ Top ]
The actual installation takes less than five minutes. The time needed to convert data depends largely on the size of the database and can range from a few minutes to more than an hour. As soon as the product is installed and converted, you can pick up right where you left off in your bill cycle.
Can I install this upgrade onto a new computer that does not have a prior Timeslips version installed? [ Top ]
No. A Timeslips 2009 upgrade must be installed onto a computer with a prior version. If you want to move Timeslips to a new computer, you can either use the Reinstallation Code feature of Timeslips v11 and above or, for older versions, you can refer to the Timeslips Knowledge Center at www.timeslips.com/support/kcenter/ for detailed reinstallation instructions.
How much free customer support comes with upgrades? [ Top ]
Upgrade customers are entitled to 30 days of support
after product registration.
What versions of Excel are compatible with the new Print to Excel feature? [ Top ]
The Print to Excel feature in Timeslips is compatible with Microsoft Excel 2000, 2002 (XP), 2003 and 2007.
What versions of Outlook are compatible with the Outlook Link feature? [ Top ]
The Outlook link in Timeslips 2009 is compatible with
Outlook 2000, 2002 (XP), 2003, 2007, and 2009.
What operating systems is Timeslips 2009 compatible with? [ Top ]
Timeslips 2009 operates in Windows 2000, Windows XP Pro, Windows XP, and Windows Vista.
With which versions of Peachtree does Timeslips link? [ Top ]
Timeslips links with Peachtree in all editions of Peachtree 2004 - 2009.
Do I need to buy separate Remote upgrades for each of the Timeslips Remote that I own? [ Top ]
The Timeslips 2009 upgrade includes a free Remote upgrade that will make existing Remotes compatible with Timeslips 2009, but does not add the enhanced features found in Remote Plus.
If I want to upgrade my Remotes to Remote Plus, do I need to purchase a separate upgrade for each existing copy of Remote? [ Top ]
Yes, a separate Remote Plus upgrade is required for each existing Remote installation that a customer wishes to upgrade to Remote Plus. However, not all Remotes must be upgraded to Remote Plus. Timeslips 2009 supports a mix of standard Remote and Remote Plus installations. One Remote Plus upgrade must be purchased for each Remote to be upgraded.
If I want to purchase the Remote application for the first time, which product will I receive? [ Top ]
New Remote users can purchase Remote for $129.95 per copy and get all the features of Remote Plus
How can I tell what version I have, the number of stations and other license information? [ Top ]
In Windows versions of Timeslips, click on Help; About Timeslips. In older DOS versions, the version number is displayed at the top of the screen and capacities can be found by selecting Settings; Terminology & Capacity.
Can I access Timeslips 2009 using Terminal Services? [ Top ]
Yes, Timeslips 2009 is compatible with windows Terminal Services. An available Timeslips network license is required for each computer accessing Timeslips via Terminal Services, but is only required for as long as the remote computer is logged in.
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